CarePortal Team Leader

Objective: To facilitate CarePortal activities by receiving email requests, connecting CrossWalk volunteer participants with receiving families and coordinating responses.

Supervisor: Family and Adoption (FAM) Ministry Team Leader


  • Receives and reviews CarePortal email requests daily via church CarePortal gmail account

  • Analyzes request to ensure they are local

  • Distributes appropriate requests via email to pool of CrossWalk CarePortal volunteers

  • Reports volunteer responses to CarePortal website

  • Shares receiving family contact information with volunteer participant

  • Follows up with DCS if necessary

  • Reports completed requests to DCS via email

  • Responds to CarePortal email, asking for verification of CrossWalk's participation

  • Assists FAM Team Leader as needed


  • Term: 1 year renewable commitment

  • Time: Up to 2 hours per week

  • Training: 

    • Initial and ongoing training provided by FAM Team Leader as needed when CarePortal system changes occur

    • Opportunities to attend CarePortal community meetings (not required)

    • Church database system training

  • Enrichment: Daily personal devotions

  • Spiritual Growth: Regular worship and growth group participation encouraged

Qualifications/Skills Needed:

  • Age Requirement: 21+ years old

  • Class System Requirement: CrossWalk 101 Vow, with the intent to enroll in 201

  • Skill Requirements:

    • Strong organizational, problem solving and communication skills

    • Basic computer skills

    • E-mail and internet access

    • Has a heart for orphans and the care of the vulnerable

  • Additional Requirements: 

    • Signed confidentiality agreement

    • Background check

If interested in this volunteer position please fill out the form below: